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Effective 22 September 2026. This page describes the general cancellation and refund approach for paid Jopemavi services.
Submitting an enquiry through the public website does not involve payment. If Jopemavi proposes a paid coaching, workshop or advisory engagement, scope, price, payment schedule, timing and tailored cancellation terms will be provided in writing before you accept.
If a confirmed session needs to move, provide notice as soon as reasonably possible through the Contact route. With at least 48 hours’ notice, Jopemavi will normally seek an alternative time, subject to availability. Repeated rescheduling may require work to be reset or re-scoped.
For less than 48 hours’ notice, the relevant written agreement, preparation already undertaken and the circumstances will be considered. A late cancellation or missed session may be charged where reserved work time cannot be redeployed.
If Jopemavi cancels a confirmed paid session and no suitable alternative can be agreed, payment for the unused portion will normally be refunded. Refunds cannot be based on a particular hiring, salary or career outcome because professional orientation supports a process without guaranteeing a result.
Use the Contact link with the arrangement date, name used in the agreement and a brief explanation. Do not send payment information, credentials or confidential employer material through the public form.